Official Documents

Privacy Policy WG96

Your privacy is our priority. This Privacy Policy transparently explains how wg96 collects, uses, stores, and protects your personal information as a player on our platform. All data is protected with 256-bit SSL encryption and managed in accordance with strict international privacy standards.

Updated: 1 January 2026

How WG96 Protects Your Data

Six core pillars in our approach to ensuring the privacy and security of every player's personal data.

256-bit SSL Encryption

All data transmitted between your device and wg96 servers is protected with industry-standard 256-bit SSL encryption. This ensures your login credentials, payment details, and personal data cannot be compromised during transmission.

Strict Access Control

Access to player personal data is restricted to authorised wg96 staff only. All access is automatically logged and monitored. No employee may access player data without a legitimate operational need and the required level of approval.

No Data Sales

WG96 has never and will never sell, rent, or commercialise player personal data to any third party. Your data is used solely for platform operations and improving our services to you.

Secure & Encrypted Servers

Wg96 player data is stored in high-performance data centres with multi-layered physical and digital protection. All data storage uses server-level encryption, automated backup systems and 24/7 security monitoring.

International Standards Compliance

Wg96's privacy practices comply with internationally recognised data protection standards. This includes KYC and AML procedures required by regulatory authorities, implemented in a manner that fully respects player privacy.

Players' Full Rights Over Their Data

Wg96 players have full rights to access, correct, and request deletion of their personal data. Data privacy requests are processed by our team within 30 business days following identity verification.


This Privacy Policy outlines wg96's commitment to protecting your personal data. By using the wg96 platform, you agree to the data collection and usage practices described in this document. Please read it carefully and contact us if you have any questions.

1

Introduction & Scope of Privacy Policy

WG96 values the privacy of every player using our platform at wg96.win. This Privacy Policy is designed to clearly and transparently explain how we manage your personal information from the moment you register to the end of our service relationship.

This document applies to all users of the wg96 platform, including registered players, website visitors and any individual who interacts with our services through any channel. This covers the main website, the wg96 mobile app, customer support live chat and all our official communication channels.

We believe transparency is the foundation of trust. That is why we strive to explain every aspect of our data management in plain, easy-to-understand language rather than heavy legal jargon. If you are unsure about any part of this policy, the wg96 support team is available to assist you via 24/7 live chat.

2

Types of Personal Data We Collect

WG96 collects personal data only when necessary and relevant to the provision of our platform services. Below are the categories of data we collect along with the purpose of collection:

Data Category Data Examples Primary Purpose
Identity Information Full name, date of birth, identity card number KYC verification & legal compliance
Contact Information Email address, phone number, residential address Account communication & notification delivery
Financial Information Bank details, deposit & withdrawal records Transaction processing & AML compliance
Usage Data Game records, betting history, login logs Service improvement & security
Technical Data IP address, device type, web browser, operating system Account security & fraud prevention
Communication Data Live chat records, support tickets, emails Service quality & issue resolution records

We only collect data that is strictly necessary. WG96 does not collect sensitive information such as biometric data, religious beliefs, political views or health data unless required by laws relating to responsible gambling.

3

How WG96 Uses Your Personal Data

Collected data is used exclusively and strictly for the following purposes only:

  • Account Management: Securely creating, verifying, and maintaining your wg96 account, including the login process and two-step verification.
  • Transaction Processing: Processing your deposits and withdrawals quickly and accurately, including identity verification for every first withdrawal.
  • Legal Compliance: Meeting the KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements mandated by our platform's regulators.
  • Platform Security: Detecting and preventing fraud, unauthorized access, hacking, and other illegal activities that could harm players or the platform.
  • Customer Support: Resolving inquiries, complaints, and technical issues more efficiently based on your previous interaction records.
  • Service Improvement: Analyzing usage patterns in aggregate (not individually) to improve the gaming experience and overall platform quality.
  • Service Communication: Sending important account-related notifications, security updates, and relevant service information.

WG96 does not use your personal data for third-party advertising or commercial profiling without your explicit consent. If you wish to receive promotional communications from us, you may opt in or unsubscribe at any time through your account settings.

4

Data Sharing with Third Parties

WG96 does not sell, rent, or disclose player personal data to third parties for commercial purposes. However, there are limited situations where data sharing is necessary for platform operations:

  • Payment Providers: Required transaction information is shared with approved payment service providers to process your deposits and withdrawals. These providers are bound by strict data confidentiality agreements.
  • KYC Providers: Required identity details are shared with recognised third-party identity verification partners to fulfil the platform's KYC requirements.
  • Regulators & Authorities: WG96 will disclose personal data to regulatory authorities, law enforcement agencies, or courts when required to do so by law or a valid court order.
  • Technical Infrastructure Providers: Cloud and technical service providers operating our platform infrastructure may have limited access to data within the scope of their work only, subject to confidentiality agreements.

All third parties that receive wg96 player personal data are bound by Data Processing Agreements (DPA) ensuring they manage data to the same high standards as wg96. We only work with providers with verified security and privacy track records.

5

Cookies, Analytics & Tracking Technologies

The wg96 platform uses cookies and similar tracking technologies to enhance the user experience and platform security. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform operations such as login sessions, account security and language preferences. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting aggregate data on how players use the platform to help us identify areas for improvement.
  • Functional Cookies: Storing your personal preferences such as display settings, preferred language, and game configurations for a more comfortable experience.
  • Security Cookies: Helps identify suspicious login attempts and protects your account from unauthorized access.

You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect some functions of the wg96 platform. Note that disabling essential cookies may prevent you from logging in or using the platform's security features.

6

Data Retention Period

WG96 retains player personal data for as long as the account is active and for the required period after account closure based on legitimate legal and business requirements.

  • Active Account Data: Retained for the duration of the active account period plus 5 years after account closure to meet legal compliance requirements.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with applicable accounting and AML legal requirements.
  • Support Communication Records: Retained for 3 years for service quality and dispute resolution purposes.
  • Technical Log Data: Retained for 12 months for security purposes and technical incident investigation.
  • Marketing Data: Retained until you withdraw consent or request deletion, whichever comes first.

Once the retention period expires or data is no longer required, WG96 will securely delete or anonymise the data using industry-recognised methods.

7

Wg96 Data Security Measures

The security of your personal data is a responsibility we take extremely seriously. wg96 implements multiple layers of technical and organizational protection to keep your data safe at all times:

  • 256-bit SSL/TLS encryption for all data transmission between players' devices and wg96 servers.
  • Database-level encryption for all stored personal data records.
  • Two-step verification (2FA) is available for all player accounts for additional login security.
  • Round-the-clock 24/7 security monitoring with automated threat detection systems and a dedicated security team.
  • Periodic penetration testing conducted by accredited independent cybersecurity firms.
  • Role-based access control (RBAC) ensuring only authorized personnel can access specific data.
  • Automatically encrypted data backups with periodic recovery testing to ensure data integrity.

While we implement best-in-class security measures, no system is entirely risk-free. You also play an important role in keeping your own account secure by using a strong password, not sharing your login credentials, and enabling two-factor authentication.

8

Your Rights Over Personal Data

As a wg96 player, you have the following rights regarding your personal data that we hold. All requests are processed within 30 business days after your identity verification is complete:

👁️
Right of Access

You have the right to request a copy of all personal data we hold about you in a readable format.

✏️
Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data held in our records.

🗑️
Right to Erasure

You may request deletion of your personal data, subject to applicable legal retention requirements.

⛔
Right to Object

You may object to the processing of your data for direct marketing purposes at any time, without conditions.

📦
Right to Portability

You have the right to receive your data in a structured, reusable format that can be transferred to another platform.

⏸️
Right to Restriction

You may request a restriction on the processing of your data in certain situations while a query or complaint is under investigation.

To exercise any of the above rights, please contact the wg96 privacy team via the platform's live chat or our official email. We may need to verify your identity before processing any data-related requests to protect the security of your account.

9

Children's Privacy & Age Restriction

The wg96 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from children under the age of 18.

If you are a parent or guardian who believes your child under the legal age has registered for or used the wg96 platform, please contact us immediately via live chat or our support email. We will take prompt action to:

  • Closing the account in question without delay.
  • Deleting all personal data associated with the account.
  • Returning any deposited funds where applicable.

WG96 also employs age verification tools during the KYC process to help prevent access by underage individuals. This is part of our commitment to responsible gaming and the protection of vulnerable groups.

10

Privacy Policy Amendments

WG96 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform service improvements. The "Updated" date at the top of this page indicates the latest version.

For significant changes that affect your privacy rights, we will notify you via:

  • In-platform notification on wg96 upon your next login.
  • Email to your registered address at least 14 days before the changes take effect.
  • A clear notice on the homepage of wg96.win.

Continued use of the wg96 platform after amendments take effect constitutes acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account and request deletion of your personal data.

11

Contact the WG96 Privacy Team

If you have any questions, concerns or requests regarding this Privacy Policy or the management of your personal data, the wg96 privacy team is ready to assist you through the following channels:

  • Live Chat 24/7: The fastest way to get an immediate response — available directly within the wg96 platform at all times.
  • Privacy Email: [email protected] — for written enquiries requiring a detailed response, we aim to reply within 24–48 business hours.
  • Official Telegram: Through the official wg96 support channels listed on the platform's Contact Us page.

When contacting us regarding data privacy, please clearly state the type of request (e.g. data access, correction, deletion) and provide the account information required for identity verification. This helps us process your request more quickly and accurately.

All privacy-related enquiries are handled by a dedicated wg96 team trained in data protection. We are committed to providing clear, helpful responses within the stated timeframe.


Your Data Is Safe. Your Gaming Experience Awaits.

WG96 protects your privacy with 256-bit SSL encryption, a strict no data sales policy, and transparent privacy management. Register a free account now and enjoy over 1,000 games with the peace of mind that your data is in trusted hands.

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